Articles

 How can I cancel my contract for my dedicated server?

If you wish to cancel your contract, please use one of our termination methods under the menu...

 How can I prevent sales tax to be calculated?

If you own a business abroad and have a VAT number, you don’t pay sales tax. To ensure that a...

 How do I receive my invoice?

Your invoice will be sent in PDF format by e-mail according to the e-mail address you entered....

 How is the payment made?

A payment for our services is usually by direct debit transfer. Entering an IBAN during the...

 What are the termination periods for your products?

The cancellation period for an agreed-upon minimum contract of 1 month is 4 weeks; for an agreed-...

 Where can I find the cancellation policy?

The policy can be found in Our Terms and Conditions. The conditions apply only to consumers, that...